Just when you thought it couldn’t possibly get any worse, I learned that IDT had actually stopped the service in July but continued to charge my father a monthly fee from the money that he had sent them in error. IDT REALLY. I can’t begin to tell you how angry that made me. My father had been telling me for the past few months that he couldn’t call me but I thought he was just playing because he wanted me to always call him. Now I feel bad for not following up earlier.
Now for the good news, I think. After another round of calls and faxes saying that we would not go after the money in any other way, they have agreed to return my father’s money and also the fees that they collected for the past few months when he was not able to use the service. They will be forwarding the check within the next week. And that’s a good thing because it’s almost time to pay that big gas bill again. I’ll let you know when he receives the check. ps!